Harlowe Rebrand FAQs: Transitioning from Hobolite to Harlowe
As Hobolite transitions to Harlowe, we understand you may have questions about what this change means for you. Below are some frequently asked questions to help clarify the rebrand and reassure you that our commitment to quality, design, and performance remains unwavering.
1. Why is Hobolite changing its name to Harlowe?
Harlowe represents the evolution of our brand. Inspired by the Greek word "Har," meaning mountain, the new name reflects our journey of growth, resilience, and creative exploration. This evolution symbolizes our vision of unlocking creative potential and reaching new heights in innovation and artistry. It also reflects a tribute to the Golden Age of Cinema, a time when creativity and innovation flourished, creating timeless artistry. Our core values and commitment to exceptional lighting solutions remain the same.
2. Will the quality of Harlowe products be the same as Hobolite?
Absolutely. The rebrand to Harlowe does not affect the quality of our products. Our build quality, performance, and attention to detail remain exactly as you’ve come to expect from us. The only change is the name.
3. Does the rebrand affect my product’s warranty?
No, all warranties on Hobolite products will continue to be honored under the Harlowe name. Whether you purchased your product as Hobolite or Harlowe, your warranty remains fully intact, and we stand by the quality of our products.
4. Will there be changes in product design with the rebrand?
The rebrand will not affect our existing product designs. We continue to innovate and maintain the high standards of craftsmanship that have always defined our brand. You’ll notice the new Harlowe logo, but the functionality, aesthetic, and overall design remain true to what you love.
5. Are my Hobolite accessories compatible with future Harlowe products?
Yes, all Hobolite lights and accessories are fully compatible with Harlowe products. We are ensuring a seamless transition so that your current gear continues to work perfectly with any future Harlowe products you may add to your collection. Hobolite and Harlowe products are 100% compatible.
6. Will the rebrand affect pricing?
No, the rebrand to Harlowe does not impact pricing. Our commitment to providing premium lighting solutions at competitive prices remains unchanged.
7. Does Harlowe still offer the same customer service and support?
Yes, our customer service and support teams will remain the same. The rebrand to Harlowe does not affect the level of service or support you receive. You can continue to reach out to us for assistance, just as you always have.
8. What happens to the Hobolite products I already own?
Your Hobolite products are still backed by our commitment to quality and performance. Whether you purchased under the name Hobolite or Harlowe, the products will continue to function at the high standard you expect, and they are covered under warranty as usual.
9. Will there be any changes to the availability of Hobolite/Harlowe products?
No, our products will continue to be available through the same channels, including our website and authorized retailers. The rebrand does not affect the availability of our products.
10. How will this rebrand benefit me as a customer?
As Harlowe, we are expanding our vision to bring you even more creative solutions that align with your artistic journey. While our name is changing, the quality, innovation, and passion for lighting excellence that you’ve come to trust will only continue to grow, offering you new opportunities to unlock your creative potential.